Stay cozy and stylish with this Unisex EcoSmart® Pullover Hoodie. Perfect for everyday wear, this hoodie brings a touch of fun and vibrant energy to your wardrobe. The playful designs on both the front and back invite smiles and create a sense of nostalgia. Ideal for casual outings or cozy nights in, it fits seamlessly into the lives of creative individuals and anyone who appreciates unique streetwear.
This hoodie is fantastic for gift-giving occasions such as birthdays, holidays, or celebrations with friends. Show off your individuality while staying warm and comfy!
Product Features
- Adjustable hood with drawstrings for a customizable fit
- Kangaroo pouch pocket to keep hands warm
- Seamless construction for reduced fabric waste
- Crafted from a blend of cotton and recycled materials
- Medium-weight fabric with a soft fleece inside
Care Instructions
- Machine wash: cold (max 30C or 90F)
- Non-chlorine bleach as needed
- Tumble dry: low heat
- Do not iron
- Do not dryclean
Last updated: 31 December, 2025
Shipping & Return Policy
At Apexworn, we are committed to transparency. All orders are processed and shipped directly from our physical store and warehouse in Edinburgh, United Kingdom.
1. Shipping Information
We offer Free Shipping on all orders within the United Kingdom and United States. No minimum purchase required.
| Order Cut-Off Time | 7:00 PM (GMT) / 7:00 PM (EST) |
| Processing Time | 1 - 2 Business Days (Mon-Fri) |
| Total Delivery (UK) | 8 - 10 Business Days |
| Total Delivery (US) | 7 - 10 Business Days |
Shipping Carriers: We partner with Royal Mail, DHL Express, FedEx, and UPS to ensure secure delivery. You will receive a tracking number via email within 24-48 hours of dispatch.
2. 90-Day Free Returns
You have 90 days after receiving your item to request a return. Returns are 100% free of charge—we provide the pre-paid label and charge no restocking fees.
Eligibility: Items must be unused, in their original condition, with tags attached, and in original packaging. Proof of purchase is required.
How to Return:
- By Mail: Email support@apexworn.com to receive your pre-paid return label.
- In-Store: Visit us at 75 Hay Dr, Edinburgh, EH16 4AG, United Kingdom.
3. Refunds & Exchanges
- Exchanges: The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item.
- Refunds: Once inspected, refunds are processed to your original payment method within 10 business days. Note: Banks may take an additional 5 business days to reflect the credit.
4. Customer Support
Brand: Apexworn
Support: 24/7 Availability
Business Operating Hours:
Monday to Friday, 8:00 AM – 7:00 PM (GMT+00:00, London)
Email: support@apexworn.com
Phone: +44 7550 434369
Address: 75 Hay Dr, Edinburgh, EH16 4AG, United Kingdom
Welcome to the Apexworn platform's Frequently Asked Questions (FAQs) section. Here, we provide quick and helpful answers to the most commonly asked questions to ensure your shopping experience is smooth and enjoyable.
GENERAL QUESTIONS
Q: What is Apexworn?
A: Apexworn is a UK-based online apparel brand specializing in eco-friendly and sustainable clothing for a modern, conscious lifestyle. Our collections are thoughtfully designed to blend comfort and style, offering a curated selection of high-quality hoodies, t-shirts, and tops. The store is owned and operated by Imran Saeed.
Q: Where is Apexworn located?
A: Our business address is 75 Hay Dr, Edinburgh, EH16 4AG, United Kingdom.
Q: How do I contact Apexworn customer support?
A: You can reach our support team 24/7 by emailing support@apexworn.com or by calling +44 7550 434369. We are available Monday to Friday, 8:00 AM – 7:00 PM (GMT+00:00, London), to help you.
ORDERING AND SHIPPING
Q: How do I place an order?
A: Simply browse our website, select your preferred items, add them to your cart, and proceed to checkout to complete your order securely. Prices are shown in GBP (£) for UK customers and USD ($) for US customers based on your selected currency in Shopify.
Q: When will my order be shipped?
- Processing Time: 1 to 2 business days (Monday to Friday)
- Handling & Packaging: All orders are carefully packaged to ensure they arrive safely and in perfect condition.
Total Delivery Time:
- United Kingdom: 8 to 10 business days.
- United States: 7 to 10 business days.
Q: What is the shipping cost?
A: We offer free standard shipping on all orders within the United Kingdom and United States. There are no additional charges regardless of order size or value.
Q: How can I track my order?
A: Once your order is shipped, you will receive a confirmation email with tracking details. You can use this to monitor your package in real-time. Please note that tracking information may take 24 to 48 hours to update.
Q: What payment methods do you accept?
A: We accept a variety of secure payment methods, including:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Klarna
- Maestro
- Mastercard
- Union Pay
- Visa
EXCHANGES
Q: What is your return policy?
A: We offer a 90-day hassle-free return policy. If you're not fully satisfied with your purchase, you can return it within 90 days of receiving your order. For full details on our return policy, please visit our Return & Refund Policy page.
Q: How do I request a return or exchange?
A: Contact our support team by emailing support@apexworn.com to initiate the return or exchange process. We will guide you through the next steps.
CONTACT INFORMATION
Brand/Store Name: Apexworn
Customer Support: 24/7
Business Operating Hours:
Monday to Friday, 8:00 AM – 7:00 PM (GMT+00:00, London)
Email: support@apexworn.com
Phone Number: +44 7550 434369
Physical Address: 75 Hay Dr, Edinburgh, EH16 4AG, United Kingdom